Mediapull

Legal

Terms of Service

Effective date: April 16, 2026  ·  Operated by Mediapull

1. Acceptance of Terms

By accessing or using mediapull.net and its related services (the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the Service. These Terms constitute a legally binding agreement between you and Mediapull (“we”, “us”, “our”). Use of the Service without an account constitutes acceptance of these Terms.

2. Description of Service

Mediapull is a general-purpose media conversion and download tool. It allows users to submit publicly accessible URLs from supported third-party platforms and receive a converted or downloaded copy of that media for personal, non-commercial use.

The Service operates as a neutral technical conduit. It does not host, store, upload, cache, or redistribute any third-party media content. Any media data that transiently passes through Service infrastructure during processing exists solely to complete the user's requested transmission and is permanently deleted immediately upon delivery. At no point does Mediapull exercise editorial control, selection, or curation over any content processed through the Service. The Service does not initiate any download — all requests are initiated solely by the user.

The Service is provided “as-is” and its availability is not guaranteed. Features, supported platforms, and plan inclusions may change at any time with reasonable notice.

3. Eligibility

You must be at least 16 years of age to use the Service. By using the Service, you represent that you meet this requirement and that you have the legal capacity to enter into a binding agreement.

4. Accounts

Certain features of the Service require a registered account. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at [email protected] if you suspect unauthorized access. We reserve the right to suspend or terminate accounts that violate these Terms.

5. User Responsibility and Lawful Use

5.1 The Service is a general-purpose technical tool that processes URLs provided by users and facilitates download or format conversion of publicly accessible media. The Service does not host, select, or curate any third-party content.

5.2 By using the Service, you represent and warrant that:

  • You have the legal right to download the content at the URL you submit, including any rights granted by the content owner, applicable law (such as personal-use copying exceptions), or platform license;
  • Your use of downloaded content will comply with all applicable copyright, intellectual property, and related laws in your jurisdiction;
  • You will not use downloaded content for commercial purposes, public performance, redistribution, or any purpose that requires a license you do not hold;
  • You understand that many third-party platforms (including YouTube, Spotify, TikTok, and Instagram) prohibit downloading in their own terms of service, and compliance with those terms is your sole responsibility;
  • You are not using the Service to circumvent any technological protection measure or digital rights management (DRM) system.

5.3 Mediapull does not encourage, condone, or facilitate copyright infringement. The Service is provided for lawful purposes only, including but not limited to: downloading content you own or have licensed, downloading public domain material, or downloading content under applicable fair use, fair dealing, or personal-copy exceptions in your jurisdiction.

5.4 Indemnification.You agree to indemnify, defend, and hold harmless Mediapull and its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of the Service or your breach of these Terms, including any claim by a third-party rights holder arising from content you downloaded using the Service.

5.5 Anti-Circumvention. You may not use the Service to circumvent, remove, alter, deactivate, or otherwise bypass any technological protection measure (TPM), digital rights management (DRM) system, or access control mechanism protecting any content. Use of the Service for such purposes is strictly prohibited and may constitute a violation of the Digital Millennium Copyright Act (17 U.S.C. § 1201) or equivalent laws in your jurisdiction.

6. Prohibited Uses

You may not use the Service to:

  • Download, reproduce, or distribute copyrighted content without authorization;
  • Circumvent any DRM or technological protection measure;
  • Scrape, automate, or abuse the Service in a way that degrades performance for other users;
  • Resell, sublicense, or commercially exploit the Service or its output;
  • Use the Service in violation of any applicable law or third-party rights;
  • Attempt to reverse engineer, hack, or otherwise compromise the Service;
  • Upload or submit URLs containing malware, phishing content, or illegal material.

Violation of any of the above may result in immediate account suspension without refund.

7. Subscriptions and Payments

7.1 Paid subscriptions (Starter, Pro, Lifetime) are processed through Creem (Armitage Labs OÜ, Estonia). By subscribing, you also agree to Creem's terms of service. Mediapull is solely responsible for the content, quality, and delivery of the Service.

7.2 Subscriptions renew automatically at the end of each billing period unless cancelled. You may cancel at any time through your account settings or by contacting support. Cancellation takes effect at the end of the current billing period — you retain access until then.

7.3 Refunds.EU consumers have a statutory 14-day right of withdrawal for digital services. By initiating your first download after subscribing, you expressly consent to immediate service delivery and acknowledge that the right of withdrawal is thereby waived, in accordance with Article 16(m) of EU Directive 2011/83/EU. Outside the EU, all subscription payments are non-refundable except where required by applicable law. Refund requests are processed through Creem's dashboard.

7.4 Lifetime plans grant access to Pro-tier features as they exist at the time of purchase and as they evolve. Lifetime does not guarantee any specific feature set in perpetuity; features may change, be removed, or replaced with reasonable notice.

8. Intellectual Property

The Mediapull brand, website design, software, and all original content on mediapull.net are owned by or licensed to Mediapull and protected by applicable intellectual property law. You may not copy, reproduce, or distribute any part of the Service without our express written permission.

We claim no ownership of any third-party media that users download via the Service. All downloaded content remains the property of its respective rights holders.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, MEDIAPULL SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, RELIABILITY, AND QUIET ENJOYMENT. MEDIAPULL DOES NOT WARRANT THAT (A) THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; (B) ANY CONTENT DOWNLOADED VIA THE SERVICE WILL BE FREE FROM VIRUSES OR HARMFUL COMPONENTS; (C) THE SERVICE WILL PRODUCE OUTPUT OF ANY PARTICULAR QUALITY OR FORMAT; OR (D) THE SERVICE WILL REMAIN AVAILABLE OR COMPATIBLE WITH ANY THIRD-PARTY PLATFORM. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES; IN SUCH JURISDICTIONS THE FOREGOING DISCLAIMERS APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MEDIAPULL, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF BUSINESS, OR REPUTATIONAL HARM, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

MEDIAPULL'S TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO MEDIAPULL IN THE SIX (6) MONTHS PRECEDING THE CLAIM, OR (B) USD $10. THE LIMITATIONS IN THIS SECTION APPLY TO ALL THEORIES OF LIABILITY, INCLUDING CONTRACT, TORT, STATUTE, OR ANY OTHER LEGAL OR EQUITABLE THEORY.

11. Copyright & DMCA

11.1 Mediapull respects the intellectual property rights of others and expects users to do the same. If you believe that content facilitated through our Service infringes your copyright, please send a written DMCA notice to:

Copyright Agent — Mediapull
Email: [email protected]

Your notice must include:

  • A physical or electronic signature of the copyright owner or authorized agent;
  • Identification of the copyrighted work claimed to be infringed;
  • Identification of the material and sufficient information to locate it;
  • Your contact information (address, telephone, email);
  • A statement that you have a good-faith belief the use is not authorized;
  • A statement under penalty of perjury that the information is accurate.

11.2 Repeat Infringer Policy. Users who receive three or more valid DMCA complaints within any six-month period will have their access to the Service permanently terminated.

11.3 The Service does not store converted files beyond the time necessary for the requesting user to complete their download (transitory storage only). No user-submitted content is hosted or redistributed by the Service.

12. Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, for any breach of these Terms, abuse of the Service, or for any other reason at our discretion. Upon termination, your right to use the Service ceases immediately. Paid subscription access continues until the end of the current billing period; no partial refunds are issued unless required by law.

13. Modifications to the Service and Terms

We may modify these Terms at any time. Material changes will be communicated by email (for account holders) or by a notice on the website at least 14 days before taking effect. Continued use of the Service after the effective date of revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Service.

14. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of Estonia, without regard to conflict-of-law principles. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Estonia, unless mandatory consumer protection law in your country of residence requires otherwise.

We encourage you to contact us first at [email protected] before pursuing formal proceedings. Most issues can be resolved quickly.

15. Artist & Rights Holder Opt-Out

We respect the rights of artists, musicians, composers, producers, and other rights holders. If you are a rights holder or authorised representative and do not wish your content to be accessible through the Service, you may submit an opt-out request to [email protected] with the following:

  • Proof of ownership or authorisation (official artist profile links, distribution agreements, or copyright registration);
  • Specific URLs or identifiers of the content to be blocked;
  • Your legal name and contact information;
  • A statement that you are the rights holder or authorised representative.

Upon verification, we will implement commercially reasonable measures to block the identified content. We cannot guarantee blocking of all variants, covers, remixes, or mislabelled uploads. This opt-out does not create an obligation to monitor or pre-screen content, and does not constitute an admission of liability.

16. Class Action Waiver

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AND MEDIAPULL AGREE THAT ALL DISPUTES SHALL BE BROUGHT ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, CONSOLIDATED PROCEEDING, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION AGAINST MEDIAPULL. IF THIS WAIVER IS FOUND UNENFORCEABLE, THE ENTIRETY OF SECTION 14 (GOVERNING LAW AND DISPUTES) SHALL BE NULL AND VOID.

17. Force Majeure

Mediapull shall not be liable for any failure or delay in performing its obligations under these Terms caused by events beyond its reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, civil unrest, government action, legislation or regulation, power or internet outages, cyber-attacks, third-party platform changes or shutdowns (including YouTube, Spotify, TikTok, or Instagram API changes), or any other event outside our reasonable control. In such events our obligations are suspended for the duration, and we will make reasonable efforts to resume normal service as soon as practicable.

18. Miscellaneous

  • Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Mediapull regarding the Service.
  • Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force.
  • No Waiver. Failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce it in the future.
  • Assignment. You may not assign your rights under these Terms. We may assign our rights to a successor entity in connection with a merger, acquisition, or sale of assets.

19. Contact

General & support: [email protected]
Copyright / DMCA: [email protected]
Privacy: [email protected]